SHIPPING POLICY

Due to the delicate nature of the terrarium, we arrange our own customer delivery.

There are three tiers of the flat rate in Sydney depends on the travel distance

Tier 1: $10 flat rate for delivery with in 5km from Mascot

Tier 2: $20 flat rate for delivery with in 30km from Mascot

Tier 3: $40 flat rate for delivery over 30km from Mascot

RETURN POLICY

Stock Item:

We accept order cancellation if changing mind before delivery scheduled, payment fulling refund. Unfortunately, we don't refund for changing mind after item had been delivered.

 

Made to order / Customized Item:

Sorry, we don't do refund for customized item. If you have any concerns, please contact us before ordering. Thanks for your understanding.

PAYMENT METHOD

Option 1:

Pay using your preferred credit card - Visa, Mastercard and American Express. ​

 

Option 2:

Online banking transfer - Direct transfer from your debit card

 

ENQUIRIES

Please contact us wederplant@gmail.com for further details.

Thank You!