SHIPPING POLICY
Due to the delicate nature of the terrarium, we arrange our own customer delivery.
Sydney metro flat rate $15 during the business hours (10am-5pm Monday-Friday)
Sydney metro flat rate $20 outside the business hours
RETURN POLICY
Stock Item:
We accept order cancellation if changing mind before delivery scheduled, payment fulling refund. Unfortunately, we don't refund for changing mind after item had been delivered.
Made to order / Customized Item:
Sorry, we don't do refund for customized item. If you have any concerns, please contact us before ordering. Thanks for your understanding.
PAYMENT METHOD
Option 1:
Pay using your preferred credit card - Visa, Mastercard and American Express.
Option 2:
Online banking transfer - Direct transfer from your debit card
Option 3:
Cash payment - Studio pick up stock items only
WHOLESALE ENQUIRIES
Yes, we take a wholesale order.
If wholesale interested, please contact us for further details.
Thank You!