SHIPPING POLICY

Due to the delicate nature of the terrarium, we arrange our own customer delivery.

Sydney metro flat rate $15 during the business hours (10am-5pm Monday-Friday)

Sydney metro flat rate $20 outside the business hours ​

RETURN POLICY

Stock Item:

We accept order cancellation if changing mind before delivery scheduled, payment fulling refund. Unfortunately, we don't refund for changing mind after item had been delivered.

Made to order / Customized Item:

Sorry, we don't do refund for customized item. If you have any concerns, please contact us before ordering. Thanks for your understanding.

PAYMENT METHOD

Option 1:

Pay using your preferred credit card - Visa, Mastercard and American Express. ​

Option 2:

Online banking transfer - Direct transfer from your debit card

Option 3:

Cash payment - Studio pick up stock items only

WHOLESALE ENQUIRIES

Yes, we take a wholesale order.

If wholesale interested, please contact us for further details.

Thank You!