SHIPPING POLICY
Due to the delicate nature of the terrarium, and we want you, our customer to receive the product as the one you see online. To ensure the design and avoid the damage during the transport, we...
deliver the terrariums by ourselves.
deliver to Sydney only.
There are three tiers of the flat rate in Sydney depending on the travel distance
Tier 1: $15 flat rate for delivery within 5km travel distance from Alexandria NSW
Tier 2: $25 flat rate for delivery within 30km travel distance from Alexandria NSW
Tier 3: $45 flat rate for delivery over 30km travel distance from Alexandria NSW
RETURN POLICY
Stock Item:
We accept order cancellation if changing mind before delivery scheduled, payment fulling refund. Unfortunately, we don't refund for changing mind after item had been delivered.
Made to order / Customized Item:
Sorry, we don't do refund for customized item. If you have any concerns, please contact us before ordering. Thanks for your understanding.
PAYMENT METHOD
Option 1:
Pay using your preferred credit card - Visa, Mastercard and American Express.
Option 2:
Online banking transfer - Direct transfer from your debit card
ENQUIRIES
Please contact us wederplant@gmail.com for further details.
Thank You!